Learning and Assessment Kit-SITHFAB022 Clean and tidy bar areas Certificate II procedures and programs to meet

procedures and programs to meet legislative requirements BSBITU312 Create electronic presentations BSBITU309 Produce desktop published documents BSBITU304 Produce spreadsheets BSBWRT301 Write simple documents BSBITU303 Design and produce text documents BSBCMM301 Process customer complaints BSBITU307 Develop keyboarding speed and accuracy Additional electives BSBPRO301 Recommend products and services BSBSUS401 Implement and monitor environmentally sustainable work practices BSBINN301 Promote innovation in a team environment BSBINM301 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and refit light vehicle wheel and tyre assemblies AURAFA103 Communicate effectively in an automotive workplace AURTTA104 Carry out servicing operations AURTTB101 Inspect and service braking systems AURTTC001 Inspect and service cooling systems AURTTD002 Inspect and service steering systems AURTTD004 Inspect and service suspension systems AURTTE104 Inspect and service engines * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBMKG433 Undertake marketing activities BSBMKG435 Analyse consumer behaviour BSBMKG439 Develop and apply knowledge of communications industry BSBWRT411 Write complex documents Elective units BSBMKG432 Research international markets Group A BSBMKG434 Promote products and services Group A BSBMKG437 Create and optimise digital media Group A BSBOPS404 Implement customer service strategies Group B BSBTEC303 Create electronic presentations Group B BSBTWK503 Manage meetings Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

pastries and breads SITHCCC042 Prepare food to meet special dietary requirements SITHCCC043 Work effectively as a cook SITHKOP010 Plan and cost recipes SITHKOP012 Develop recipes for special dietary requirements SITHKOP013 Plan cooking operations SITHKOP015 Design and cost menus SITHPAT016 Produce desserts SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXFSA008 Develop and implement a food safety program SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXINV006 Receive

assemble and dismantle utilities industry components UEECD0027 Participate in development and follow a personal competency development plan UEECS0003 Assemble

Learning and Assessment Kit-SITHFAB022 Clean and tidy bar areas Certificate II procedures and programs to meetOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to